On June 4, 2018, the Governor signed into law Public Act 18-90, An Act Concerning Security Freezes on Credit Reports, Identity Theft Prevention Services and Regulations of Credit Rating Agencies (the “Act”), likely in reaction to the Equifax breach among many others. The title of the Act leaves little to the imagination as to its subject matter.
This Act, designed to protect consumers, contains a number of protections for consumers with regard to credit agencies. First, it eliminates the fee consumers must pay to credit agencies to place and remove security freezes. Second, while the credit agencies previously had to act on these requests no later than five days for a security freeze and three days for the removal of a security freeze, now, the credit agencies must act on them as soon as practicable, but no later than those time frames. Third, credit agencies cannot require a consumer to enter into any sort of agreement limiting claims he/she may have against the credit agency, as a condition of placing a security freeze.
Additionally, the Act requires that in the event of a breach that involves Social Security Numbers, businesses must provide identity theft protection to consumers for a period of twenty-four months rather than twelve months. Anecdotally, this has been the practice of the Connecticut AG office; however, now the legislature codified it as law. Staying on the topic of breaches, the Act also contains a mandate to the Banking Commissioner to adopt regulations that require credit agencies to provide a dedicated point of contact following a data breach and report certain financial information associated with identity theft protection and mitigation services.