Apparently, that answer is yes. According to Amazon, its virtual personal assistant, Alexa, can now transfer and handle protected health information (“PHI”) in accordance with HIPAA.  Amazon expects Alexa to handle various healthcare related tasks, including scheduling urgent care appointments, checking health insurance benefits and reading blood-sugar tests, among others.  To create these new services,

The Request for Information on Modifying HIPAA Rules to Improve Coordinated Care is slated for publication in the federal register tomorrow.  The Department of Health and Human Services’ Office for Civil Rights (OCR) issued an advance copy of the RFI yesterday.  Specifically, “OCR seeks information on the provisions of the HIPAA Rules that may present obstacles to, or place unnecessary burdens on, the ability of covered entities and business associates to conduct care coordination and/or case management, or that may inhibit the transformation of the health care system to a value-based health care system.”  The public comment period closes 60 days from December 14, 2018.
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